Summary: Rework

front-cover

These book summaries are designed as captures for what I’ve read, and aren’t necessarily great standalone resources for those who have not read the book. Their purpose is to ensure that I capture what I learn from any given text, so as to avoid realizing years later that I have no idea what it was about or how I benefited from it.

Summary

External summary.

Lessons

  • ignore reality

  • planning is guessing

  • growing is an artificial goal, growing your user base is the right goal

  • don’t kill yourself working, get some damn sleep

  • the real world is full of pessimism and despair

  • assume society isn’t ready for change

  • you don’t have to fail before you can succeed

  • plans make you feel like you’re in control of things you’re not

  • big plans don’t get looked at

  • make decisions right before you do something

  • working without a plan is scary, following a big dumb plan is scarier

  • grow slow

  • big businesses always wish they were more agile

  • hire when it hurts

  • starter is a better word than entrepreneur

  • best way to make a product is to make something you want to use

  • if you’re solving someone else’s problem you’re disconnected from truth

  • the most important action is beginning

  • pitches are worthless; execution is everything

  • if you care enough you make time

  • great businesses have more than a product or service–they have a point of view

  • if nobody is upset by what you’re saying, you’re probably not different or forceful enough

  • if you stand for something decisions are more obvious

  • mission statement is what you do every day

  • outside money is plan z

  • start a business, not a startup

  • building to flip is building to flop

  • embrace the idea of being smaller

  • the more expensive it is to make a change the less likely you’ll do it

  • only one or two people on a project at a time

  • features to a minimum

  • cut the good stuff, only keep the great stuff

  • start at the center

  • ignore details early

  • low rez prototypes

  • change “let’s think about it” to “let’s decide on it”

  • your decisions are temporary; don’t stress them so much

  • long projects sap morale

  • be a curator, cut stuff

  • trim and polish

  • core of business is on things that don’t change, focus on those

  • don’t focus on your tools

  • sell your exhaust

  • launch now

  • don’t over document; it’s an illusion

  • if you need to explain something, make it simpler

  • why are you doing this? What problem are you solving? Is it useful? Are you adding value? What could you be doing instead? Is it worth it? Don’t throw good time after bad work.

  • interruption is the enemy of productivity

  • meetings are toxic

  • don’t break the day into a series of work moments

  • an hour meeting with 5 people is five hours of wasted productivity

  • end meetings on time

  • have a clear agenda

  • begin with specific problem

  • go to the problem not to the conference room

  • end with a solution to the problem

  • good enough is fine

  • find judo solutions to hard problems

  • break big things into smaller things

  • long lists don’t get done; make smaller pieces

  • make tiny decisions

  • don’t copy other peoples’ stuff

  • you can’t keep up if you copy

  • influence is fine; it’s different

  • decommoditize your project; you’ll be copied

  • make your DNA part of the product so it can’t be easily copied

  • if your competition sucks, be willing to say so

  • underdo your competition by doing less to solve the problem

  • stop thinking about what they do; stay on your game

  • say no by default

  • don’t avoid confrontation

  • let your customers outgrow you; if you chase your current customers you might be cutting off new ones

  • enthusiasm is not priority

  • don’t be the product that’s only good in the store; be the one that works at home

  • don’t make a list of what customers want; if it’s important enough everyone will have it in memory

  • if you keep forgetting a request it’s not that important

  • obscurity is ok because you can make mistakes without an audience

  • speak, write, blog, tweet, make videos

  • don’t outspend, outteach

  • emulate chefs by sharing everything you know

  • don’t be afraid to show people how your business works

  • don’t hide your flaws

  • don’t do generic press releases

  • call people and pitch passionately

  • don’t worry about big name media

  • make your products addictive and get people on them

  • marketing isn’t a department, it’s just what everyone does

  • it won’t happen overnight

  • don’t hire unless you’ve done it yourself first

  • see how long you can make it without

  • pass on great people if you don’t need them

  • you need to be able to tell people that ideas are bad

  • resumes are a joke

  • hire great writers because they’re usually great thinkers

  • the real difference in capability is intelligence, dedication, and personality

  • many people don’t test well; don’t go by academics

  • small team, everyone works

  • if you just delegate you’re not needed

  • find people who can build from scratch all the way through

  • the best are everywhere; embrace remote

  • test drive people

  • own bad news

  • speed changes everything; respond to things quickly

  • know how to say you’re sorry

  • everyone is on the front lines; nobody is behind in the kitchen

  • make decisions you’ll be prepared to back even if they’re unpopular

  • culture is what you do every day, not a document

  • don’t think about rock star people; think about rock star environment

  • treat people like they’re young and you get children’ work

  • stop at 5. You don’t need more hours, you need better hours

  • keep policies to a minimum

  • policies are collective punishment for individual misdeeds

  • sound small and unique ; it’s ok

  • avoid saying need, must, can’t, easy, just, only, and fast; they’re toxic

  • don’t say ASAP; use that language only when it’s an emergency

  • ideas last forever; inspiration doesn’t. If you’re inspired on Friday you should dive in; you can get a lot done in little time if you’re inspired

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