I get to see a ton of enterprise AI adoptions. Some are brilliant, but most are shockingly bad.
Here's the main distinction I see.
Over 90% of the weak rollouts that I see essentially come down to the board and/or senior leadership saying something like the following:
AI use is highly encouraged. Everyone should be using AI as much as possible to make themselves more efficient and effective.
(silence)
No guidance on what to do with AI. How to integrate it. What internal systems AI can talk to. Etc.
Just a vague blanket statement.
What I see from successful AI rollouts is quite different.
They don't just say you need to start using AI;