I struggled with this problem long enough to want to share
the a solution with everyone.
Things I had tried:
- Lots of restarts
- Resetting and rejoining
- Forcing 2.4 Ghz WiFi vs. 5 Ghz
- Trying a different unit altogether
Those sort of worked, but only for a few minutes or a few hours.
The only thing that I’ve been able to get to work is this:
Disable all lights on the device.
That means all the indicator lights, the night light. All the light things.
This leads me to believe, like so many surmised in the forums, that the device has heat issues. And basically if you’re doing any lighting, you’re adding heat and the device is shutting down.
That’s weak sauce, but I’ve not had my doorbell stop working or become unresponsive since I did this. So while I lost a bit of functionality I did get the dependability back.
Hope this helps someone.