The reason it is legal to open a palm reading shop is that the public understands…
Manage What Matters, Not What’s Measurable
There’s a simple formula for effectively managing something using metrics.…
For Metrics, Less is Often More
Metrics are like power and authority—once you’ve tasted them you think…
The Three Tiers of Competitive Advantage
My friend Andrew just came up with a brilliant concept that we’re calling…
How To Safely Get Interviewed by a Journalist
I recently did a class on how to handle journalists, and I wanted to capture some…
It’s Not About Your Features; It’s About How Well You Implement Them
Last week’s WWDC conference in San Francisco got me thinking about what…
Why We Have Abysmal Broadband in the U.S.
What bothers me about the U.S. broadband situation isn’t how bad it is,…
Prison Privatization FTW
An American judge known for his harsh and autocratic courtroom manner was jailed…
Why Best Buy is Gradually Going out of Business | Forbes
The reasons for the company’s dwindling prospects are easy to find. Just…
Class Markers Used in the Real World
Image from Andrei Nacu Some are unaware that there are strong class distinctions…
Communicating Optimally in Email
The fundamental source of poor email style is the practice of quoting the entire…
Existing Bookstores Should Become Front-ends for Amazon
The bookstores are dead. Amazon won. gg. But people still enjoy going in and looking…
ROWE: Results-Only Work Environment
ROWE is a simple concept: let people do what they want at work — as long…
What “Net Neutrality” Is, and Why it Matters
Net Neutrality is one of the most important challenges facing civilization as…
Paul Graham’s Creativity and Development Philosophy
I like to find (a) simple solutions (b) to overlooked problems (c) that actually…
Economy Failing, Exxon Making Record Profit
Does anyone else think it’s (shameful | criminal | wrong | outrageous) for…
Apple vs. AT&T
As you may have heard, AT&T’s chief executive disclosed last week that…
New Project: PasswordStandards.com
I’ve just registered the domain of passwordstandards.com as part of a new…
Leave an Outlet Free
I was put in an especially difficult business situation recently. My company,…
Made For AdSense (MFA)
MFA stands for Made For AdSense. It refers to a blog whose content is farmed out…
Security Is Not A Technology Problem: Why Companies Need To Be Looking At Organizational Issues Instead Of Products
As a consultant I constantly come across organizations that are more than willing…
The Consultant Joke
A shepherd was herding his flock in a remote pasture when suddenly a brand-new…
What Mail Server Do The Fortune 100 Companies Use?
Ever wonder what mail servers the top U.S. companies run? I found myself wondering…
Google’s Inevitable Betrayal
Tons of people all over the Internets are shedding all vestiges of sanity over…
Why Consultants Have A Bad Name
I’ve always heard two things about IT consultants — 1. they make tons…
