Commodity -> Good -> Service -> Experience Home » Blog » Happiness » Commodity -> Good -> Service -> ExperienceJanuary 15, 2009 | Happiness A brilliant presentation at TED on the evolution of what consumers want. Commodity Good Service Experience You'll probably like these articles as well…Why I Dislike Google ServicesHow AI Will Improve Human Customer Service (Right Before It…Curation for the WinWhy Free Markets Don’t Create FreedomApple Tackling Person to Person Money TransfersIs Insurance the Next Industry to get Ubered?Have a comment? I'd love to hear from you. Discuss on Facebook Discuss on Twitter Discuss on LinkedIn Discuss on Reddit Discuss on Hacker News Send me an Email Subscribe to my weekly newsletter where I discuss my handpicked InfoSec and Technology stories, and why they matter… Explore! If you enjoyed this, consider exploring my most popular content.