Everyone working at a coffee shop should learn one thing on the very first day — The opening on the coffee lid should be opposite the seam on the coffee cup.
The number of coffee shops that fail to perform this very simple check is staggering. It’s not a complex idea, folks: the seam is imperfect and doesn’t allow a perfect seal with the lid. As such, if someone pours coffee in the direction of the opening, it’ll leak.
I have actually found that many actually (either purposely or without even knowing it) line up the seal and the opening almost perfectly. It’s insane. So what I end up having to do, almost every single time I get a coffee, is rotating the thing back around so that they are opposite each other.
How this issue isn’t common knowledge among coffee shop traning programs is beyond me.