Thanks for reinforcing my decision to make my blog a dictatorship and to disallow all comments. It’s creeps like you who did that. (And like that’s your real name? Yeah, riiiight. Talk about sociopathic!)

Thanks for reinforcing my decision to make my blog a dictatorship and to disallow all comments. It’s creeps like you who did that. (And like that’s your real name? Yeah, riiiight. Talk about sociopathic!)

I think a lot of the time it is because of the managers for not doing their job (intentionally or unintentionally) of trying to bring up moral by creating a positive work atmosphere and not getting rid of chronic or uncorrectable bad attitudes.

I think a lot of the time it is because of the managers for not doing their job (intentionally or unintentionally) of trying to bring up moral by creating a positive work atmosphere and not getting rid of chronic or uncorrectable bad attitudes.

http://www.imdb.com/gallery/ss/0772137/Ss/0772137/000065_R.jpg.html?path=pgallery&path_key=White, Jaleel

http://www.imdb.com/gallery/ss/0772137/Ss/0772137/000065_R.jpg.html?path=pgallery&path_key=White, Jaleel

The modern service industry has abused us, one and all, from actually expecting service, let alone service with a smile. Heck, it’s a strange sort of blame the victim Stockholm syndrome going on in the dectractors’ posts.

1. Let’s remember that this “fellow with poor emotional/psychological state” would be this “fellow emotional/psychological state and NO FREAKING JOB” if it weren’t for people like Mr. Miessler patronizing his establishment. He has a vested interest in Miessler not going to Seattle’s Best or It’s a Grind or the Segafredo next door.

2. The individual is not acting as an individual here. He’s acting as an extension of a shared stock trust. Miessler asserting X or Y about him outside of his capacity as a worker would be some sort of sociopathy ( person as means to an end ). This person was working in which they are paid to suborn their right to end versus means by their employer.

You try keeping a job in a place where you’re not meeting your customer’s expectation of service in corporate america. Enjoy your severance.

1. (@bea) The moment you step into your workplace, you are signing into a cultural institution. You can’t join the marines without a haircut, you can’t make it on Wall Street without a suit, and you can’t be a legitimate master programmer without a pair of flip-flops and a coffee-stained copy of the K&R. It’s just the rules. Some of us have environments where blue suits are required, others have places where jeans and iPod are the norm, and yet others have to wear aprons and silly hats. Don’t like the regulations? Change your situation. Go to school, save your pennies, etc.

An institution doesn’t OWN you, they OWN your labor to which they assign a valuation called your pay-rate. Do they pay you out of goodness and love of fluffy clouds and rainbows?

1. Miessler doesn’t care per se about the “Starbucks brand asset”. If he did, he’d be working for them in Seattle. Rather, a company’s brand is an emissary of the culture of the brand: Norah Jones, pseudo-Deco paintings, a standard calibre of coffee, etc. Employees are ambassadors of the brand and the employer / manager has the right to expect and has spent money training the employee to be a GOOD ambassador of that brand.

IF through the culture of the region said employee chooses to ignore this directive or to cop attitude with the patron, it’s within the patron’s every right to complain.

1. All customers are, par definition, sociopaths, they are all driven to get their needs satisfied in the marketplace using market means ( namely currency ). Historically the choice of preference for sociopaths has been murder and theft, Miessler has simply asserted that the store must delivery on the social interaction promised by the brand’s marketing assets. This is actually a pretty fair trade as some of the attitude I’ve gotten from service staff would have merited a running through not more than 2 centuries ago.

The modern service industry has abused us, one and all, from actually expecting service, let alone service with a smile. Heck, it’s a strange sort of blame the victim Stockholm syndrome going on in the dectractors’ posts.

1. Let’s remember that this “fellow with poor emotional/psychological state” would be this “fellow emotional/psychological state and NO FREAKING JOB” if it weren’t for people like Mr. Miessler patronizing his establishment. He has a vested interest in Miessler not going to Seattle’s Best or It’s a Grind or the Segafredo next door.

2. The individual is not acting as an individual here. He’s acting as an extension of a shared stock trust. Miessler asserting X or Y about him outside of his capacity as a worker would be some sort of sociopathy ( person as means to an end ). This person was working in which they are paid to suborn their right to end versus means by their employer.

You try keeping a job in a place where you’re not meeting your customer’s expectation of service in corporate america. Enjoy your severance.

1. (@bea) The moment you step into your workplace, you are signing into a cultural institution. You can’t join the marines without a haircut, you can’t make it on Wall Street without a suit, and you can’t be a legitimate master programmer without a pair of flip-flops and a coffee-stained copy of the K&R. It’s just the rules. Some of us have environments where blue suits are required, others have places where jeans and iPod are the norm, and yet others have to wear aprons and silly hats. Don’t like the regulations? Change your situation. Go to school, save your pennies, etc.

An institution doesn’t OWN you, they OWN your labor to which they assign a valuation called your pay-rate. Do they pay you out of goodness and love of fluffy clouds and rainbows?

1. Miessler doesn’t care per se about the “Starbucks brand asset”. If he did, he’d be working for them in Seattle. Rather, a company’s brand is an emissary of the culture of the brand: Norah Jones, pseudo-Deco paintings, a standard calibre of coffee, etc. Employees are ambassadors of the brand and the employer / manager has the right to expect and has spent money training the employee to be a GOOD ambassador of that brand.

IF through the culture of the region said employee chooses to ignore this directive or to cop attitude with the patron, it’s within the patron’s every right to complain.

1. All customers are, par definition, sociopaths, they are all driven to get their needs satisfied in the marketplace using market means ( namely currency ). Historically the choice of preference for sociopaths has been murder and theft, Miessler has simply asserted that the store must delivery on the social interaction promised by the brand’s marketing assets. This is actually a pretty fair trade as some of the attitude I’ve gotten from service staff would have merited a running through not more than 2 centuries ago.

Wow sounds like IT :)

I am British so here things are different. We kind of like that dispassionate approach, as long as they make a decent cup of tea, I do not really care about the rest. If someone is having a bad day and hates their job? Well welcome to the world, mine’s milk and no sugar.

I am not sure I want happy-clappy assistants trying to give me a “positive experience”, that kind of thinking is for McDonalds and brothels, I visit neither.

Wow sounds like IT :)

I am British so here things are different. We kind of like that dispassionate approach, as long as they make a decent cup of tea, I do not really care about the rest. If someone is having a bad day and hates their job? Well welcome to the world, mine’s milk and no sugar.

I am not sure I want happy-clappy assistants trying to give me a “positive experience”, that kind of thinking is for McDonalds and brothels, I visit neither.

You don’t give a shit about me and I don’t give a shit about you. Just give me my order and don’t (spit|jerk off|pee) in it.

/tim

You don’t give a shit about me and I don’t give a shit about you. Just give me my order and don’t (spit|jerk off|pee) in it.

/tim

Also, you’re wrong about the person behind the counter not liking you. Really, he just doesn’t give a shit about you at all. He forgot about you the moment you walked out the door. Believing otherwise is just being self-important.